Cancellation and warranty policy vary depending on your chosen rate plan:
"Free cancellation" requires no down payment, and you can cancel at no cost, up to two (2) days prior to arrival. For cancellation on the day of arrival, or non-show, 100% of the first night rate will be charged.
"Non-refundable" means that the total amount will be charged on the day of booking, and cancellation is non-refundable.
Children up to 6 years stay free. A 10 EURO rate per night is in place for children ages 6 to 12. For children over the age of 12 you are charged full adult price.
Olive Green Hotel respects your privacy and is committed to protecting it. Olive Green Hotel does not sell, rent, lease or otherwise disclose any of your information to any third party unless required by law. This Olive Green Hotel Privacy Statement applies to data collection and usage on Olive Green Hotel site and services. Please read the Olive Green Hotel Privacy Statement below for additional details about particular Olive Green Hotel site and services that you may use.Olive Green Hotel Web site is general audience web site, intended for users of all ages. Personal information of users may be collected, used and disclosed as described in this Privacy Statement.
There are three primary types of information provided by Olive Green Hotel's customers. The definitions and treatments of these types are as follows:
Financial Information - Financial Information - Payment information gathered during the online booking process and reservation request - including but not limited to, credit card numbers, financial institutions, and expiration dates is considered Financial. This information is not distributed under any circumstance.
Personal Information - Data that customers provide to Olive Green through various methods of communications is considered personal information that is stored and managed for Lato Boutique Hotel's internal use. Personal information includes, but is not limited to, name, address, address, phone number, fax number, email address, as well as questions answered on survey or registration forms. This information is not distributed unless required by law.
We collect Information only in a manner deemed reasonably necessary to serve our legitimate business purposes and comply with our legal obligations. We safeguard our Customers' personally identifiable information by using industry standard practices. Although "guaranteed security" does not exist either on or off the Internet, we make commercially reasonable efforts to make our collection of such Information consistent with all applicable laws and regulations.
Currently, our Web sites utilize a variety of different security measures designed to protect personally identifiable information from unauthorized access by users both inside and outside of our company, including the use of 128-bit encryption based on a Class 3 Digital Certificate issued by Verisign Inc. This allows for utilization of Secure Sockets Layer, which is a method for encrypting data. This protects confidential information - such as credit card numbers and online forms - from loss, misuse, interception and hacking.
We take commercially reasonable efforts to create and maintain "fire walls" and other appropriate safeguards to ensure that to the extent we control the Information, the Information is used only as authorized by us and consistent with this Policy, and that the Information is not improperly altered or destroyed. Our privacy protection practices help us to maintain accurate, timely, complete and relevant information for our business purposes.
If you make a reservation through our online reservation system or a booking form, we will collect and store your name, address and other basic information about you for the purpose of reserving the hotel accommodations. This information is used for Contact purposes. Our online reservation section does record financial information such as credit card number and is protected by our secure server. If we have trouble processing an order, the contact information provided is used to get in touch with the user.
Like many companies, we may use a technology called "cookies" to enhance your experience on our site. The cookies Olive Green Hotel uses do not contain any personally identifiable information and cannot profile your system or collect information from your hard drive. You are not identified by name or e-mail address, just by a unique string of numbers that we assign the first time you come to our site.
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
The Policy in effect at the time of each visit to a Brand Web site applies to that visit. However, we may change or terminate this Policy at any time without prior notice by posting an amended version of the Policy on our Web site and providing you with the ability to opt out of any new, unanticipated uses of Information not previously disclosed in the Policy. Please check our Policy each time you visit our Web site or more frequently if you are concerned about how your Information will be used.